Life and Pension Insurance

As a life insurer or pension insurer, you are always searching for a future-proof solution for your administration. One that is both flexible and manageable, that makes the best possible use of digital technology. You are looking for a solution that enables you to meet the expectations of your customers and stay ahead of the competition.

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Your challenge

To stay relevant in such a competitive market, simply meeting the expectations of your clients is not enough – you have to exceed their expectations. Digitalisation is a key aspect in this area. Products are increasingly tailored to individual participants, which increases the need for configuration options. In the meantime, there is increasing pressure to ensure that pension schemes retain affordable. That is why your organisation sets requirements for the complexity and manageability of your administration.

Our answer is Plexus

Plexus is the most comprehensive standard system in the market for your life and pension insurance products. All important processes are entirely automated, the integration of self-service portals ensures direct communication with participants and employers, and thanks to the Software as a Service (SaaS) model, you will always be compliant with current laws and regulations.

With Plexus, Keylane offers an end-to-end, yet modular solution for effective policy administration and optimum client service. At the push of a button, you or your participant have a full picture of the current pension situation. Questions or changes can be implemented in real-time, regardless of the channel or device that is used to input them. Thanks to the flexible architecture, you can easily configure product varieties – even down to an individual level.

In short, Plexus ensures that you can run your company processes in a cost-efficient and effortless manner. Using Plexus guarantees that you can invest in the things that can make a difference to your business.

Key advantages

  • Flexibility and product configuration
  • Maintaining control over your pension administration
  • The very best in digital service provision for your customers
  • Open data architecture

More than software

If you want to go fast, go alone. If you want to go far, go together. We believe software implementation is a team sport. Making Plexus work for your company, tailor it to your processes and integrate it with your systems, asks for a close cooperation. With a dedicated implementation team of experienced insurance and pension consultants and the best practices we developed over the years, you are assured of a smooth implementation of Plexus.

The key to successful software implementation is detailed, structured planning. We supervise the introduction of the new administration system within your organisation in close collaboration with your own IT department, following a proven, step by step methodology. This ensures you get the best professional support in the migration of your old system to an efficient, flexible and cost-effective Keylane solution.

When a new administration system is introduced, successful migration of your data is essential. Keylane converts all your data using a proven, standardised and fully automated method. We ensure a successful outcome by testing the design the performance of the migration and conversion software before migrating your actual data. Our customers can affirm that we always live up to our promises.

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Client cases

Digital transformation

“Our cooperation with Keylane anchors our digital transformation process towards higher efficiency and competitiveness. With our digital foundation in place we achieve lower administrative costs and ensure compliance – but most importantly, we strengthening the customer experience and accelerate our time-to-market.”
– Vivian Weis Byrholt, CEO at Topdanmark Liv

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The power of SaaS

“Keylane is the most experienced SaaS provider of life insurance policy administration systems in Europe”.
– Magic Quadrant for Life Insurance Policy Administration Systems, 2017

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